Privacy Policy
Your privacy is a priority
Connect Food, Ltd. collects Personal Identifiable Information during the ConnectFood signup process and in other customer communications with us by email or phone. We collect standard Customer Data such as your name, email address, company name, credit card company, credit card number, expiration date, and credit card billing address.
We understand how important this information is to you. We are committed to keeping it strictly confidential.
Your food safety plans are safe with us
Rest assured that any food safety plans you create or process steps or ingredients you describe in ConnectFood are completely secure and confidential. Our employees do not have direct access to the content of your food safety plan unless authorized. Our Food Safety Experts will not read or review your plans unless explicitly requested to. The only exception to that rule is for support issues where you expressly choose to share access to your plan.
We hate spam too
We respect your right to privacy as much as we do our own. We have a strict anti-spam policy that prohibits selling, sharing, or otherwise abusing your email address. We collect it only to serve as your login identifier and to communicate with you about changes to the service, provide you with billing receipts, notify you of new activity on your account, and so on. We may occasionally email you with news about related products that we think will be of interest. You will always have the ability to quickly and efficiently opt out of those communications if you don’t want to receive them.
How your privacy works on related sites
We sometimes work with third-party websites who promote our products to their audiences or customers through affiliate agreements and website co-brands. If you access the ConnectFood service through a co-branded site that features both the ConnectFood logo and third-party website logo, you are on a co-branded page. We host these co-branded sites, and while you are on them you are covered by our privacy policy. What you’ve done on the third-party sites prior to accessing the co-branded site falls under their privacy policy, which we encourage you to review.
Within the application, we often link to other websites for related reading and other useful information. We are not and cannot be responsible for the privacy policies of these third-party sites or how they treat information about their users. We do not provide these sites with your information. Beyond that, we encourage you to review their privacy policies to ensure they are up to your standards.
Data security inside our company
Our employees are educated when they start working at Connect Food, Ltd. about the measures we have in place to protect your Personally Identifiable Information. Any time there is a change in security measures, all employees are notified of the change. We are using SSL (Secure Socket Layer) encryption for all data transmissions including that of your credit card transactions. We do share your credit card information with a third party only for verification purposes. All customer information available to internal employees is only accessible on our internal company network.
We track and trends and anomalies
Our servers aggregate anonymous data to improve our services. Connect Food, Ltd. may use, reproduce, sell, publicize, or otherwise exploit Aggregate Data in any way, in its sole discretion. (“Aggregate Data” refers to Customer Data with the following removed: Personally Identifiable Information and the names and addresses of Customer and any of its Users or customers.)
The obligatory legal disclaimer
We use reasonable precautions to keep the personal information disclosed to us secure. We are not responsible for any breach of security or for any actions of any third parties that receive the information. In the event of unauthorized use of your credit card, Connect Food, Ltd. will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at ConnectFood Software while using the secure server. Please note: This guarantee only applies to purchases made using our secure server. You must notify your credit card provider of any unauthorized use. Most banks either cover all the charges that result from the unauthorized use or may limit your liability to just $50.
We may also disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our company.
If you have any questions or concerns — or would like us to delete, modify, or update the information collected during our signup process — just contact us at support@connectfood.com.
What if this policy changes?
Our privacy guidelines will not change without your knowledge. We will notify you by email of any significant updates to this policy or any notable changes to the way we collect or use personally identifiable information.
Thanks for your support and trust!
- Connect Food, Ltd.
- 2224 W Touhy Ave. ste 1e
- Chicago, IL 60645
